Privacy Policy
At Rush+ we take your privacy seriously and are committed to handling your personal information with care and transparency. This policy outlines how we collect, use, and protect your information in accordance with the Protection of Personal Information Act (POPIA).
1. Who We Are:
Rush+ is a South African membership rewards platform operated by [Company Name TBC], a company registered in the Republic of South Africa. If you have any questions about this policy or how we handle your personal information, you can contact us at support@rushplus.co.za.
2. Information We Collect:
When you create a Rush+ account or interact with our platform, we may collect the following personal information: your full name, email address, physical and billing address, and payment information which is processed securely through our third party payment gateway. We also collect information related to your membership tier, account activity, and usage of the platform. Certain technical information such as your device type, browser, and IP address may also be collected automatically when you visit our website.
3. How We Use Your Information:
We use your personal information to create and manage your Rush+ membership account, process your monthly membership payments, provide you with access to partner discounts based on your membership tier, enter active members into monthly prize draws, and send you membership confirmations, renewal reminders, and important account updates. Where you have given us permission, we may also send you newsletters and promotional communications about new partners, prizes, and member benefits. We will never use your information for any purpose beyond what is described in this policy.
4. Legal Basis for Processing:
We process your personal information on the basis of performing our membership contract with you, complying with our legal obligations under South African law, our legitimate business interests in operating and improving the Rush+ platform, and your consent where it has been provided.
5. Sharing Your Information:
Rush+ does not sell your personal information to any third party. Your information may be shared with our payment gateway provider for the sole purpose of processing your membership payments, partner brands only to the extent required to validate your member discount entitlement, and service providers who assist us in operating the platform under strict confidentiality agreements. We may also disclose your information to legal or regulatory authorities where required to do so by law.
6. Prize Draw Administration:
Personal information used in the administration of our monthly prize draws is handled strictly in accordance with applicable South African law. This information is used solely for the purpose of administering the draw, notifying winners, and fulfilling prizes. It is not shared beyond what is required for these purposes.
7. Data Retention:
We will retain your personal information for as long as your membership remains active and for a reasonable period thereafter as required by applicable law. If you close your account or request deletion of your data, we will action this in accordance with our legal obligations and within a reasonable timeframe.
8. Your Rights
As a Rush+ member you have the right to request access to the personal information we hold about you, request that any inaccurate information be corrected, request deletion of your personal information, object to certain types of processing, and lodge a complaint with the Information Regulator of South Africa if you believe your rights have been violated.
9. Cookies:
Our website uses cookies to improve your browsing experience, remember your preferences, and analyse how visitors use the site. You can disable cookies through your browser settings at any time, however please note that some features of the Rush+ platform may not function correctly without them.
10. Security:
We take the security of your personal information seriously and have put in place reasonable technical and organisational measures to protect your data against unauthorised access, loss, theft, or misuse. While we take every precaution, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.
11. Updates to This Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Where changes are material, we will notify members by email or via a notice on the website. Your continued use of the Rush+ platform following any update constitutes your acceptance of the revised policy.
12. Contact:
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at support@rushplus.co.za.